|
Configuration Server
The Configuration Server acts as a central repository
for configuration information for Avaya Contact Center Express desktop
applications. It allows a contact center or network administrator to change
an application's configuration information without needing to go to
individual desktops.
All the information processed by the server is stored in
a backend database (SQL Server or SQL Server Express). Because the server
operates as a service and has no user interface, adding configuration data
to the database is done via a separate application called Configuration
Manager.
Configuring the server itself it is done via the
Configuration Server Manager. This application also has the ability to start
and stop the server.
The Configuration Client control integrates a Contact
Center Express application with its configuration information. It allows an
application to transparently access information, regardless of its location.
This control is stored on the client PC during the application install.
|
