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Desktop
Contact Center Express Desktop
Contact Center Express Control Panel
Contact Center Express Reporting
Supervisor
Server
ASContact Database
Application Management Service
Call Routing Server
Configuration Server
Email Media Store
Interaction Data Service
License Director
Media Director
Media Proxy
Preview Contact Media Store
Voice Media Store
Virtual Agent
XML Server
Simple Messaging Media Store
AOL-ICQ Instant Messenger Gateway
MSN Messenger Gateway
Short Message Service Gateway
Web Chat Gateway
Rules Plug-in
Script Plug-in
SOAP Plug-in
SQL Plug-in
Developer
Developer
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Developer
Developer is the development tool used by Avaya and is a
collection or 'toolkit' of .Net assemblies for Avaya switches. Developers
can use these controls to quickly build CTI applications. Developer controls
make it is possible to build the foundation of a soft phone with no coding
required. The toolkit includes:
XML Client
XML Station
XML Routing
XML VDN
Multimedia
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