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License Director is a central
repository for all Contact Center Express run-time licenses. It manages
licensing by accepting license requests from Contact Center Express
applications. It only issues the number of licenses that have been
purchased or made available for trial. If the number of licenses
requested exceeds the number purchased, the request is denied.
Once the application is issued a license, it automatically ‘checks in’ with the
server every three minutes. This auditing process informs License
Director that the application is still in use. When the application is
closed, it automatically sends a release license request and
License Director releases the license into the available license pool.
The number of purchased run-time licenses is encrypted in a license key.
There are five types of license key:
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CCE Voice
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CCE Multimedia
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CCE IVR
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CCE MS-CRM
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CCE IClarity
License Director has no direct user interaction once it has been
installed. License information is added, deleted and modified using the
Contact Center
Express Control Panel.
Trial License Request a free, ten-user
trial license for 30 days.
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