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The XML Service consists of the XML Server, which converts the existing CSTA II interface of Avaya Computer Telephony software to CSTA III XML (eXtensible Markup Language), and XML Client, which allows developers to build CTI applications in .Net.

The CSTA XML-over-TCP interface presented by XML Server complies with the international standard for computer telephony interfacing as set by the European Computer Manufacturers Association (ECMA).

 


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